Governance Excellence Series · Stewardship & Risk · Article 38 of 52
Association Management · 11 May 2027

Conflicts of Interest: Policy Versus Practice

Disclosure is the easy half of the obligation. Leaving the room is the half that matters

Almost every association board now has a conflict of interest policy. Almost every one of those policies stops one step short of where the genuine protection actually lives. Declaring a conflict is the easy half of the obligation. What happens in the room immediately afterward is the half that determines whether the disclosure meant anything at all.

What the standard actually requires

ACNC Governance Standard 5 requires registered charities to take reasonable steps to ensure their responsible people disclose actual, potential, or perceived material conflicts of interest, a deliberately broad threshold. A useful test the ACNC itself recommends is the reasonable person test: would an ordinary person, aware of your personal interests, believe you might be influenced by them when making a decision on the charity's behalf? If the honest answer is yes, or even genuinely uncertain, disclosure is required regardless of whether you privately believe you would act with complete impartiality.

The gap between disclosure and management

Disclosure is only the first step, and it is the step most boards actually complete. The ACNC's own worked guidance illustrates the second, more consequential step clearly. Where a board member has disclosed a genuine conflict, in the ACNC's example, a director whose own consultancy is among the options being considered for a contract, meeting the standard requires that director to leave the room while the board discusses the proposal on its merits, and to take no part in the vote. Disclosure without genuine exclusion from the discussion and the vote does not meet the standard. It satisfies the appearance of compliance while leaving the substance of the conflict entirely intact.

A conflict of interest register that only records disclosures is half a governance system. The half that actually protects the organisation is whether the conflicted director genuinely left the room, not whether their name appears on a list.

The scenario most policies do not address

A genuinely difficult situation arises when every available decision-maker shares the same conflict, or when an association has only a single responsible person who cannot make a conflicted decision without breaching their duty entirely. ACNC guidance is direct that this is not a situation a board can simply push through. It requires the charity to genuinely consider its options: obtaining independent professional advice, checking the governing document for any relevant exception, referring the decision to a general meeting of members, or appointing new board members specifically to break the conflict. This connects directly to the bias risk discussed in the previous article on disciplinary procedures, the same structural problem small associations face when every available decision-maker has some connection to the matter at hand, applied here to ordinary financial and contractual decisions rather than discipline.

Related party transactions: the formal disclosure layer

For medium and large charities, discussed earlier in this quarter, conflicts of interest that involve a related party carry a further, formal reporting obligation. Related party transactions must be disclosed in the financial report in accordance with the Australian Accounting Standards Board's AASB 124, including details of the relationship, the nature of the transaction, and its value. This is not a substitute for the board-level disclosure and exclusion process discussed above. It is an additional, external layer of transparency that makes internal management practices visible to auditors, reviewers, and ultimately the public record.

A conflict of interest policy that exists only on paper protects nobody. One that is genuinely practised, disclosure followed by real exclusion from the discussion and the decision, protects both the organisation and the individual director whose judgement was never actually put to the test in the first place.

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Until next week,
Annie

Part of the Governance Excellence Series — 52 evidence-based articles on association governance, one published every week.

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